Delete Your Account

You can permanently delete your Bundli account and associated personal data at any time. Choose whichever option is most convenient for you.

1. In the Bundli mobile app

Open the Bundli app and go to Account → Edit Profile → Delete Account. Confirm the deletion when prompted.

2. On the provider portal (this website)

If you have a provider account, sign in and go to Dashboard → Settings → Delete Account. Confirm the deletion when prompted.

3. By email

Email preethi.kumar@bundli.ca with the subject line “Account deletion request” from the email address associated with your account. We will verify your identity and process the request.

What gets deleted

Deleting your account permanently removes:

• Your account credentials and login access
• Profile information (name, contact details, photos, credentials, quiz responses, and — for providers — professional details)
• Favourited providers, care team (“village”) selections, and match history
• Device tokens used for push notifications

Some information may be retained where required by law, such as financial transaction records for completed subscription payments. See our Privacy Policy for details.

When it happens

Account deletion requested in the app or on this website takes effect immediately. Deletion requests made by email are processed within 30 days. Deletion is permanent and cannot be undone.